Make your city more liveable and sustainable: Ask, learn and share about energy, ICT and mobility!

Urban data governance

Urban Data Governance

Challenges/ Barriers facing


  • Integration and migration of data from older and different datasets and interoperability between datasets
  • Development of open data with data analytics

Social & behavioural

  • Explainability and openness of algorithms
  • Definition of a transparent and explainable policy on data usage

Finance & business model

  • Change of usage model for existing data
  • Define an appropriate business model for a data based service operator

Competences & risks

  • Availability of competencies and resources to store, maintain and aggregate data

Regulatory & juridical

  • GDPR-compliance


  • Data availability (both from public and private entities, sometimes even from another department within the same organisation)
  • Data ownership
  • Alignment with local/national strategy/policy
  • Define an appropriate governance for a data based service operator
  • Identify services that are in line with user expectations and city policy (citizens could for example use the data to develop apps that are not compliant with the city’s policy).

Incentives/ Policy recommendations/ Suggestions/ Best Practices

User incentives

  • Keep societal implications and benefits in mind

Best practices & suggestions

  • Embed data sharing / provision as requirement in contracts
  • Assign a multidisciplinary team as a DPO committee (DPO = Data Protection Officer)
  • Be careful with contracts/procedures
  • Apply a governance model similar to utilities
  • Use a public-private partnership for data governance

Plan for Implementation (Next Steps)

  • Setup an open data portal for the whole city
  • Federate solution to integrate partners
  • Find the best way to tag/identify personal data automatically
  • Identify common ways of working to deal with unexpected data use cases, in order to maximize the data usability while at the same time complying with GDPR.
  • Define procedures and relation models to work with partners
  • Organize a workshop on UDP governance
  • Define good governance models for cities
  • Collaborate with other cities / share best practices / discuss on ongoing projects
Lesson identified at: